When Ben DeOms, owner of Mountaineer Kitchens & Baths in Martinsburg, West Virginia, made the switch to SC Studios a couple years ago, he was not entirely sure what to expect. What he got was results he could measure, a team he could trust, and a marketing partner that actually understood his business.

Here is his story, in his own words.

The Results Speak for Themselves

It did not take long for the partnership to show up where it matters most. Ben describes the impact simply:

“Since we started using SC Studios, we’ve noticed a 24% growth in sales, and we’re actually looking to further work with SC Studios and expand that.”

That kind of growth does not happen by accident. For Mountaineer Kitchens & Baths, it came from a combination of stronger customer engagement, a more polished online presence, and a marketing team that works as an extension of the business itself.

The One-Stop Shop Difference

Before partnering with SC Studios, Mountaineer Kitchens & Baths worked with a larger national marketing firm. The experience was fine on paper, but something was missing.

“Before using SC Studios, we used a larger corporate marketing company that kind of had locations throughout the U.S. and it wasn’t as personable and didn’t have as much of the hometown feel and kind of knowing the needs that we had.”

That hometown feel matters. SC Studios brought something the national firm simply could not offer: genuine familiarity with the community, the market, and the people Mountaineer Kitchens & Baths serves every day. When you work with a local team, you are not a ticket in a queue. You are a neighbor.

Ben also points to the convenience of having everything under one roof as a major reason they made the switch in the first place:

“One of the reasons we started using them in the first place is because it’s a one-stop shop for web design, marketing, and running social media and kind of everything, and they do a really good job at all aspects of it.”

A Portfolio Worth Showing Off

Before SC Studios, the team at Mountaineer Kitchens & Baths was making do with phone photos and the occasional professional photographer. It worked, but it was not exactly setting them apart.

“The photography that SC Studios does is top notch. It’s a lot better than what we were using before. We mostly used our own phones or occasionally had a professional photographer come in and take pictures, but now we have a much better portfolio that we can show clients and obviously that we put on social media and on the website.”

Great photography is not just about aesthetics. For a home improvement company, it is one of the primary ways clients decide whether to trust you before they ever walk through the door. Mountaineer Kitchens & Baths now has a portfolio that reflects the quality of its work.

Bringing the Showroom to the Client

One of the more creative solutions SC Studios brought to the table was a virtual tour of the Mountaineer Kitchens & Baths showroom. The results have changed how the company engages with prospective customers entirely.

“SC Studios came in and did a virtual tour of our showroom with a special software. Now we can actually send that to clients before they even come into the showroom just so they can get a feel for the scale of what we do and how we do it.”

Giving clients a feel for the showroom before their first visit sets expectations, builds confidence, and ultimately makes the in-person conversation more productive. It is the kind of forward-thinking solution that separates a great marketing partner from a good one.

Professionalism That Earns Trust

For a home improvement company, sending a crew into a client’s home is a matter of trust. Ben has found that SC Studios handles that responsibility with real care.

“Now that we use SC Studios for our on-site shoots, I actually don’t even have to go out to the customer’s house as much anymore to meet the film crew, because of their professionalism. They just do a really good job and take care of the customer and respect their homes.”

That level of trust is not easily earned. It speaks to the character of the SC Studios team and to the values that guide how they show up for every client, on every job.

What Ben Would Tell Another Home Improvement Company

If you are in the home improvement space and wondering whether SC Studios is the right fit, Ben has a clear answer:

“I would tell another home improvement company about SC Studios. I would tell them that they have really good photography, their marketing is excellent, and we’ve grown tremendously since we’ve started using SC Studios.”

24% percent sales growth. A stronger social media presence. A professional website. A portfolio clients are proud to see. A team that shows up with care and professionalism. For Mountaineer Kitchens & Baths, SC Studios has become more than a vendor. It has become a true partner in growth.

Ready to grow your business?

Visit www.scmarketingwv.com or reach out to the SC Studios team to learn how we can help.